Privacy Policy

Last Updated: February 13, 2026

At Luciana’s Cleaning Services (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect:

Personal Data: Name, email address, phone number, and home address when you contact us for cleaning services.

Website Usage Data: IP address, browser type, device information, and pages visited (collected through cookies and analytics tools).

2. How We Use Your Information

We use your information for the following purposes:

  • To respond to inquiries and provide cleaning services;
  • To send appointment confirmations, reminders, and service-related updates;
  • To improve our website and customer experience;
  • For internal record-keeping and legal compliance.

📱 SMS Disclosures

We do not share mobile information with third parties or affiliates for marketing purposes. Information may be shared with subcontractors who assist in providing customer service or operational support.

All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Message frequency may vary. Message and data rates may apply. To opt out of future messages, reply STOP. For assistance, reply HELP.

3. Data Protection

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, or misuse.

However, no method of electronic storage or transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Sharing

We do not sell, trade, or rent your personal data.

We may share your information only with trusted third-party service providers (such as payment processors or customer management tools) strictly for business purposes. These third parties are required to maintain the confidentiality and security of your information.

5. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal data;
  • Request correction of inaccurate or incomplete data;
  • Request deletion of your personal information;
  • Opt out of receiving promotional communications at any time.

To exercise these rights, please contact us:

📧 lcbsilva1978@gmail.com
📞 +1 (774) 320-0055